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Quality & compliance, taught and built

We train the people
and build the systems
that run them

TKC Institute helps organizations stand up ISO-based management systems, trains the people who run them, and builds the software that keeps them running long after the training ends.

TKC Institute team
3+
Standards ready to audit against
2
Products in the suite
4
Modules under IMSplus
1
Login, every trial company
TKC Institute
Our products

Two products, one direction

Everything TKC Institute builds comes out of the same work we do training organizations on the ground.

Built on a standards-agnostic clause library, not hardcoded to one framework. ISO 9001, ISO/IEC 17025, and ISO/IEC 27001 are ready to audit against today, with HACCP, SQF, the ISO 22000 series, or any other standard your organization needs configured the same way. Every module shares one login, one organizational structure, and one audit trail rather than four disconnected tools.

Quality Management

Audit planning through fieldwork, reporting, and closure, structured around Plan-Do-Check-Act, with findings, corrective action, and controlled documents all connected to the same record.

  • Full audit lifecycle: planning, approval, fieldwork, reporting, closure
  • Auditor independence enforced by the permission model, not just policy
  • Findings backed by structured objective evidence, not free text
  • Closure accountability that correctly differs for internal vs. external audits
  • Controlled document versioning with a real approval workflow
  • Escalating alerts as deadlines approach, so nothing quietly slips

Document Management

An enterprise content management layer with configurable workflow and forms, built directly on the same QMS infrastructure rather than bolted on as a separate system.

  • Configurable approval workflows per document type
  • Structured forms, not just static file uploads
  • Shares users, departments, and permissions with the rest of the suite
  • One search across every controlled record, not a separate silo

Service Desk

One ticketing system for every internal service function, HR, IT, Facilities, Marketing/Communications, Procurement, and any other department that supports the rest of the organization, instead of a different tool per department.

  • One queue system across every internal service department
  • Consistent tracking and response expectations, department to department
  • Requests tied to the same organizational structure as the rest of the suite
  • A single place for staff to ask for help, regardless of which team owns it

Complaints Management

Logging, investigation, and resolution tracking for customer and regulatory complaints, with a direct line into findings and corrective action when a complaint points to an underlying quality issue.

  • Full trail from intake through investigation to resolution
  • Escalation to a formal finding when a complaint reveals a systemic issue
  • Shared reporting alongside audit and quality performance data
  • Nothing tracked in a spreadsheet no one else can see

IMSultra

Working name, not final

The next platform in the TKC Institute lineup. Details are still being scoped internally, this space will fill in as the product firms up rather than promising specifics ahead of that.

Contact us to get details
Pricing

Priced by what your team actually uses

Per user, per module, so a smaller team isn't paying for capacity it doesn't need.

Monthly Annual Save 15%
Essential
Quality Management, on its own
$99/ user / mo
Starting from, billed monthly
  • Quality Management module
  • Email support
  • Automated daily backups
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Professional
Add the modules your team needs
$89/ user / mo
Starting from, billed monthly
  • Quality Management, plus any two modules
  • Priority email & phone support
  • Encrypted backups, active monitoring
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Enterprise
The full suite, tailored to your organization
Custom
Priced to your organization
  • All four modules
  • 4-hour support SLA, dedicated success contact
  • Highest-tier hosting posture and backup retention
Talk to us

Administrator and regulator training, transition support, and an optional ongoing success plan are all available separately, scoped to what your rollout actually needs. Ask us for a full breakdown.

Get started

Try IMSplus with your own team

Every trial runs inside its own company workspace, so your data never sits alongside anyone else's, even though everyone signs in through the same trial environment.

Your own company workspace

Trial accounts are grouped by company, so colleagues from the same organization land in the same workspace.

No commitment to start

Trial access is enough to run a real evaluation before anyone talks pricing.

Built from real deployments

The trial runs the same product used in live TKC Institute engagements, not a stripped-down demo.

Ready when you are

Two paths, pick whichever fits where you are right now.

Request trial access

Tell us who you are, we'll set up your workspace.

Get a quote

Answer a few questions about what you need, we'll calculate a real price.

Already have access
What we do

Training and technology, from the same team

TKC Institute works both sides of the same problem: the people who have to run a management system, and the software they run it in.

Administrator training

Hands-on sessions for the people who will configure and run the system day to day, not just a walkthrough.

Regulator & assessor training

Shorter, focused sessions for external assessors who need to work with the system during an audit, not administer it.

Transition support

Data migration, configuration, and hypercare support through go-live, so the switch to a new system doesn't stall momentum.

About TKC Institute

Five decades of experience, one platform

TKC Institute brings over five decades of combined experience and expertise in the QMS and Standards industry to back it. A subset of this same tool has been developed and used in production since 2019 on our Proven Client Services platform, where we've helped SMEs meet the ISO and food safety standards required by their markets. IMSplus is a natural evolution of that track record.

2.1

Business Description

TKC Institute is a technology company that designs, builds, and implements custom software systems and leads digital transformation engagements for client organizations. The Company's core competencies include compliance and quality-management software (e.g., certification-body audit management systems and client-facing QMS platforms), bespoke systems development, systems integration, and advisory support for organizations modernizing their operations, records management, and regulatory compliance posture.

2.2

Vision & Growth Horizon

TKC Institute is established with the intention to scale from its founding team to approximately fifty (50) employees by the year 2030, growing across engineering, implementation/consulting, client success, and corporate functions as the Company's client base and product portfolio expand. Detailed headcount planning, role sequencing, and hiring milestones are addressed in the separate Staff Complement & Organizational Plan.

2.3

Core Service Lines

Custom systems development Bespoke software built to a client's specification and delivered either as a subscription (SaaS) service or as a build-and-handover engagement.
Digital transformation advisory Process redesign, technology roadmapping, and change management support for organizations modernizing legacy operations.
Compliance & quality-management platforms Including certification-body audit management systems and client QMS platforms, of the type described in the Company's technical specifications (ISO 17021, ISO 9001, ISO/IEC 17025, ISO/IEC 27001, ISO 14001, the ISO 22000 series, HACCP, and SQF-aligned systems).
Hosting, support, and maintenance Ongoing subscription hosting, or paid support/maintenance contracts for systems the Company has built and handed over to a client's own infrastructure.
Governance

Governance Structure

TKC Institute operates a two-tier governance model: a Board of Directors providing strategic oversight and fiduciary governance, and an Executive Management team responsible for day-to-day operations, supported by a Technical Advisor with operational oversight of technology delivery.

3.1

Board of Directors

Orville Johnson
Orville Johnson
Founder & Chairman
Board leadership; founding strategic authority
Atrecia Smith Johnson
Director
Board member
Andre Gayle
Andre Gayle
Director
Board member
Allison Johnson
Director
Board member

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